Telecharge vs. Safari

It Sucks to Be Telecharge: I'm not a big fan of any of the major online ticket brokers, but among them, Telecharge used to be my favorite, certainly head and shoulders about the mess that is Ticketmaster. So imagine my surprise and disgust a few weeks ago when I tried to log on and make a purchase, only to be greeted by this message:



Oh? Since when? I've used Safari to browse and buy with Telecharge dozens of times and never encountered a problem but suddenly...why, it's as if they don't want my money anymore. Further frustrating is the fact that, if you visit their site and see that message, that's all you see. No phone number or e-mail address to solicit help. No link to download one of their recommended browsers. Nada.

Now like a good Internet citizen, I have Firefox installed on all my machines and Telecharge seems to play nicely with that. But that's beside the point. My preferred and default browser is Safari, and I don't take kindly to swapping horses in mid-ticket purchase just to accommodate a company that can't code for a standards-compliant, perfectly fine web client used by millions.

In looking over the Telecharge site, I can't see anything that (to my eye) prevents Safari from working with their pages. I've dashed off an e-mail (once I found the appropriate address using Firefox) to them asking what's up. Who knows when (or if) I'll get a response, or when they'll wise up and stop locking out a good chunk of Mac users.

By the way, Ticketmaster—to give the devil its due—works just fine with Safari. That's about the only good thing I can say for them.

Comments:

<< Back to Must See HTTP://